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Delivery Information

Shipping Policy

Shipping Policy

At Playleak Limited, we strive to deliver your orders promptly and efficiently. We understand the importance of timely and reliable shipping. To ensure a smooth delivery process, please review our shipping policy, which outlines our order processing, shipping methods, and estimated delivery times. In case any tariff induced by the transaction, customers would need to bear the tariff cost.


Free Ground Shipping for U.S. Orders Over $59:

We offer free ground shipping on all U.S. orders that exceed $59.

Order Processing and Shipping Times

  • Order Processing: Typically, orders are processed within 1 to 2 business days.
  • Shipping Time: Typically, orders are expected to arrive within 6 to 8 business days after processing.

    Shipping Method

  • Standard Delivery: Typically, orders are expected to arrive within 6 to 8 business days after processing.

    Order Tracking

    Once your order has shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the progress of your shipment on the carrier's website.

    How we ship your orders

    Your order will be shipped via USPS, UPS, FedEx, or DHL. The specific carrier selected will depend on the value of your order and the delivery address.

    Refused or Undeliverable Packages

    Refused packages or those that are not received due to recipient negligence (e.g., incorrect or incomplete address) will be refunded once they are returned to our warehouse.